We accept payments from the following sources: Google Checkout, PayPal, personal checks and postal money orders. Most orders ship within 24 hrs. of payment receipt. Checks can take up to 10 days to clear. You may request a refund for up to 30 days from date of purchase. Please email us at email@example.com to request a refund authorization number and instructions. Special orders can take up to (3) days to process due to printing time. Items are shipped USPS by the most cost efficient method.